WHO WE ARE

THE KYN EXPERIENCE STRIVES TO MAKE THE ORDINARY MORE EXTRAORDINARY BY RAISING THE INDUSTRY BAR IN NURSING AND DEMENTIA CARE.

By creating holistically sensitive, inspiring residences enriched with love and warmth, we can reassure discerning families that KYN is the right choice.

This is only made possible with a significant investment in people. We have industry-leading staff ratios in each of our homes as well as world-leading recruitment and training programmes so that we can create teams who are united by their commitment to excellence in care.

With the spirit of optimism threaded through every KYN home, we want society to think differently about how we can age.

THE KYN EXPERTISE

KYN’s CEO, Adrian Pancott, has developed this business in response to 20 years of experience in the care home sector. His expertise is well placed for innovation, with his ambition to design and deliver a new industry-leading quality regime.

To be best in class, Adrian has carefully formed a talented and experienced team, whom together, offer a breadth of skill and expertise. This highly capable and passionate team are driven in their endeavours of delivering the very best quality and service in the sector.

Caroline Naidoo, KYN’s Head of Care is a prime example of KYN’s Leadership team. Leading our senior care teams, Caroline’s focus is to always ensure that we stand at the forefront in expert nursing and dementia care, supported by KYN’s investment in the most advanced and innovative technology available, always striving to offer the best care in the safest environments.

KYN is also collaborating with the celebrated interior designer Nina Campbell as well as renowned architect, Ben Pentreath, one of the country’s leading exponents of classical architecture. Our private libraries are curated by renowned London bookshop, Heywood Hill of Mayfair. Our hospitality is overseen by Jeremy Hopkins, who cut his teeth in some of the UK’s most preeminent private residences and five-star hotels, including London’s Savoy.

Adrian Pancott - Chief Executive Officer

Adrian Pancott
Chief Executive Officer

HOW KYN CARES

The backbone of KYN’s care strategy is love. We invest in all team members with rigorous selection and training programmes. KYN hires passionate, driven people who are keenly attuned to compassion as well as practical care.

With KYN’s commitment to set a new precedent of excellence, we have the highest staffing ratios of any other care home group in the UK. We have access to cutting edge therapies, and continuously evolving research.

To KYN, care means more than expert nursing: we recognise other ways of finding enrichment, using complementary paths to address the whole system of body, mind and soul. The KYN experience is therefore constantly enhanced with holistic therapies and a changing schedule of stimulating activities. To be the best version of ourselves, that means a 24-7 commitment, 365 days of the year.

WHY FAMILY MATTERS

By creating environments enriched with love and warmth, we want discerning families to feel they have made the right decision. At KYN, we take your trust in us extremely seriously.

We succeed when KYN’s residents feel a sense of profound security — of benefitting from elevated attention — derived from our holistic approach to nursing and dementia care.

We also want our residents to feel pride in being part of the KYN community, of belonging and in the reassuring British elegance of our interiors and service ethic — experiences more familiar with five-star hotels than residential care settings.

Food is one of life’s great connectors: we are always happy to have family members join for meals, continuing many years of memories created around good food and shared tables.

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